SUPPORT & CONTACT

Let’s figure it out.

A product question, an idea, or something you want to share? Get in touch with the STUSEC team.

A direct line to us.

For product and general enquiries

support@stusec.tech

Opens your email app. This website does not submit or save a support ticket.

Help us help you

Include the product name and your question. For technical enquiries, add your operating system and a description of the issue. Do not send passwords, payment-card details or private files.

Product availability

Guard is available now. Contact us for its current installer and licensing details. VPN and Media are in development. Online Tools is available in your browser without an account. Guard payments are completed on Creem. Include your order reference for purchase, activation or refund enquiries.

Security reports

Email us with the subject “Security report” and the information needed to reproduce the issue without accessing anyone else’s data.

Billing & refund information